Supporting Healthcare Workers and First Responders During COVID-19

March 20, 2020

Resources for Healthcare Leadership 


Healthcare workers and first responders experience unique challenges during episodes of disease outbreak and pandemic. Long shifts, infrequent breaks, societal pressure, new policies and procedures, decreased socialization, and fear of becoming ill, can all have an impact on one's ability to cope. These challenges can increase stress and anxiety if employees and leaders are not mindful of their mental health and well-being. 


Sustaining the Well-being of Healthcare Personnel During Coronavirus and Other Infectious Disease Outbreaks


This resource outlines the challenges facing healthcare personnel during infectious disease outbreaks and strategies for sustaining healthcare personnel well-being.

Source: Uniformed Services University Centre for the Study of Traumatic Stress



Supporting the Psychosocial Well-being of Healthcare Providers During the Novel Coronavirus (COVID-19) Pandemic


This document by the BC Centre for Disease Control outlines the components of psychosocial support responses and psychosocial interventions that enhance Healthcare workers’ coping and personal resiliency.

Source: BC Centre for Disease Control



Mental Health Considerations During COVID-19 Outbreak


In this resource, the World Health Organization outlines the mental health considerations for various groups, including the general population, healthcare workers, team leaders in health facilities, caretakers of children, caretakers for older adults, and people in isolation.

Source: World Health Organization



Managing Healthcare Workers’ Stress Associated with the COVID-19 Virus Outbreak


This document outlines strategies for assisting healthcare workers in fighting stress through preparedness, identification of specific areas of stress for healthcare workers treating patients with the COVID-19 virus, and identification of self-care strategies for dealing with stress both during and after the outbreak.

Source: National Center for PTSD



Roles and Responsibilities of Healthcare Workers: Considerations for OHS


This resource by the World Health Organization provides guidance around the rights, roles, and responsibilities of healthcare facilities, leaders, and workers to protect occupational health and safety during the COVID-19 pandemic.

Source: World Health Organization



Emergency Responders: Tips for Taking Care of Yourself


This resource by the Center for Disease Control and Prevention outlines tips to assist emergency responders in taking care of themselves, including preparing for a response, understanding and identifying burnout and secondary traumatic stress, getting support from team members, self-care strategies, and resources for family members and co-workers.

Source: Center for Disease Control and Prevention



Preventing and Managing Stress – Tips for Disaster Responders


This tip sheet outlines tips for preventing and managing stress before, during and after disaster response assignments.

Source: Substance Abuse and Mental Health Services – US Department of Human and Health Services


FSEAP remains committed to providing the highest quality of service to customer organizations and employees across the country. Please contact your dedicated account/EFAP program manager if you have questions or requests, and direct employees to call or access myfseap for support. If you aren’t a current customer of FSEAP and would like to learn more about how we can help, please contact us.  

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